Returns are Easy! Items in their original condition can be returned within 28 days of receiving your order. Follow these simple steps; Using our return portal link below. You can return your parcel using your local Parcel point or Postal service, options will be available through the returns portal.

To return your item(s) please log onto our returns portal using your “GE” reference number, click here to log on

1. Select the item(s) you wish to return to us from your order and choose a return reason for each item.

2. Print the return label (you should have 2 copies), then place the first copy in the package with your item(s) and then attach the second copy to the outside of your package. Please ensure that the label is attached securely.

3. You will be provided with a tracking number. Please keep the tracking number safe, so you are able to track the progress of your parcel.

4. Take the package to your local postal office. We recommend that you retain your proof of postage.

5. A refund will be processed back to the original payment method once the parcel is processed by Yours Clothing.

6. A refund will be issued once the goods have been received back at Yours Clothing.

It can take up to 21 days for us to receive the items in our warehouse and process the refund. If it has been longer than this please contact customer services through the contact form, Please make sure you have ncluded your returns tracking number.

We will issue your refund for returned items as soon as your returned parcel has reached our distribution centre. We’ll send you an email as soon as your return has been processed and the funds will take 3-5 working days to reach your account. All refunds are issued in the same payment method as your original payment.

Don't worry! You have 28 days to return an item back to us from the day you received the parcel. Unfortunately we cannot accept returns out of this time frame.

A refund can take up to 21 days however we hope to process this much quicker for you. It can be up to 14 days to receive and process the return and then another 7 days for the refund to clear the banking systems. All refunds are issued in the same payment method as your original payment. An email confirmation will be sent to you when this has been processed.

Most of our product range can be returned through our quick and easy process. The only items which cannot are face masks, earrings and hair accessories due to hygiene reasons.

Due to the ever changing online product selection we cannot offer refunds if the price of a product changes after your purchase.

To make the process as quick and easy as possible refunds will always be processed in the same way as your original payment method.

We are sorry about that! Please contact our customer services team through the live chat portal or the contact form and we can get this resolved for you. This could be for a few reasons such as discounts or the delivery charge not being included.

We only refund the cost of the item when we process the return, not the delivery cost.

We have lots of payment options so you can choose whichever is best for you. Whether that's credit or debit card. We take your security very seriously so we can assure you our details are safe with us.

We take fraud very seriously, all credit and debit card holders ar subject to validation and authorisation by both us and the card issuer. To better protect our customers when shopping online by card you may be presented with 3D secure security measures when paying. This is dependent on your bank and may require you to enter a password or get a security code via email or phone.

We offer different currencies to make it even easier for you to shop, these are; GBP, AUS, USD and Euros.

We aim to make this process as simple as possible however each voucher code will have different T&Cs as to when this can be used. These should be featured on the marketing communication you were sent or a link to the site will be provided where you can find the details about that specific voucher code.

Of course! Follow the normal returns process and our team will refund the price you paid for this item.

If your payment method had been declined then you will need to place your order again, unfortunately we aren't able to reinstate the order. Before you do this, speak to your banking or payment provider to see why this has happened. If payment has been taken please let us know through our live chat portal or contact form.

We get it! We all love a bargain however you can only use one discount code on one order at a time.

I'm afraid we are unable to add a discount code to an order once the order has been placed with us. If you have had any problems placing an order then please contact our customer service team.

As a company we do not currently offer exchanges online. If the items are unsuitable for you and in an unworn condition, you can easily return them for a refund and place a new order online.

Please follow the link to be redirected to our wholesale page - https://www.yoursclothing.co.uk/wholesale

If you have anything that you loved about Yours Clothing or any problems you would like to be resolved, please do not hesitate to contact us via our contact form. We appreciate your feedback and aim to resolve any problems as quickly as possible.

We have made our website super easy to use so that you don't have to order by phone. If you are having any problems with this then please contact customer services via our contact form.

we have a team of experts with over 20 years experience fitting plus size clothing so we can ensure we fit and flatter your curves time after time. We have also created this easy to use guide so you can find the perfect fit first time. https://www.yoursclothing.com/size-chart

Available measurements are listed in each item’s product description. Further information about clothing measurements are not available.

Searching for the perfect bra? You have come to the right place, we have a whole range of plus size bras designed to be both flattering and supportive for the bigger bust. Available in back sizes 38-50 and cup sizes B-J so we have a bra to suite every shape.

We have a fanatastic range of plus size maternity clothes in our Bump It Up Maternity brand available online only. This offers everything from tops, jeans and dresses suitable for both the bump and the nursing stage of maternity, available in US sizes 14 to 30.

All the time! We have the styles you love coming into our warehouse everyday. We get these on site as quickly as possible ready for you to shop! Take a look at coming soon, these are styles coming into the business soon so you can sign up and be the first to know when the stock hits the website making sure you can get your hands on the styles you want as soon as you can!

We have brand new styles you will love coming into our warehouse everyday! We get these on site as quickly as possible ready for you to shop. Take a look at coming soon, these are styles coming into the business soon so you can sign up and be the first to know when the stock hits the website making sure you can get your hands on the styles you want as soon as you can!

We're sorry if you've received an email saying one or more of the items you've ordered is out of stock. Our online stock is updated regularly and is as accurate as possible, but sometimes, things fall through the net. We will still send the remainder of your order and refund you for the item that is not in stock. Keep an eye out- it may come back in stock!

Our website aims to make it as easy as possible to look for new products or brands. You can search for products and brands in the search bar which runs along the top of the screen or use the menu to find certain categories you are looking for. Go to New In to see the latest on-trend items.